Refund policy

Thank you for shopping with us. Each piece we offer is handwoven in small batches, and we want you to love your purchase.

Eligibility for Returns

We accept returns within 7–14 days of delivery for the following reasons:

- Incorrect item received

- Damaged or defective item upon arrival

- Major sizing issue

To be eligible, items must be:

- Unused and unwashed

- In their original condition

- Returned with all tags, labels, and packaging intact

Non-Returnable Items

- Custom or personalized items

- Sale or discounted items

- Items damaged due to improper care

How to Start a Return

1. Email us at [your email] with your order number and reason for return.

2. Our team will respond within 1–2 business days with return instructions.

3. Once the item is received and inspected, we will process your refund or store credit within 5–7 business days.

Shipping Costs

- Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

- Please use a trackable shipping method when sending items back.

Exchanges

Because our pieces are handwoven in limited quantities, exchanges depend on stock availability. If the item is unavailable, you may choose a refund or store credit.

Handwoven Craft Disclaimer

Each piece is handcrafted by artisans. Slight variations in color, texture, or weave are normal and part of the unique beauty of handwoven clothing. These variations are not considered defects.